Claims Process & FAQ
INSURANCE INFORMATION -Contact Worth directly for claims information
http://www.worthavegroup.com/claims-process-faq -->
Definitions
● On Network - The device is within the SV facility and
connected to the SV wireless (WiFi) system.
● Off Network -
The device is NOT within the SV facility and is NOT connected to the SV
wireless (WiFi) system. Examples: At home, on the bus, away sports event. Typically in this case the iPad is working
with no internet connection or is connected to the user’s home Wifi or WiFi
hotspot (example: Barnes & Noble’s free WiFi)
● CIPA - Children's Internet Protection Act - requires
that K-12 schools and libraries in the United States use Internet filters and
implement other measures to protect children from harmful online content as a
condition for the receipt of certain federal funding. See: http://en.wikipedia.org/wiki/Children's_Internet_Protection_Act for more info.
Frequently
Asked Questions
Question: Can the iPad connect
to my home WiFi or open WiFi?
● Yes,
the iPad can connect easily connect to most WiFi networks. The students will receive a guide to help
them get connected.
Question: How does internet
filtering on the iPad work?
●
The included web browser on an iPad is Safari which
does not provide any built in filtering capability. A free internet browser that provides built
in internet filtering called K9 is available for the iPad. Safari has been disabled on the student’s
iPad and the CIPA compliant K9 browser is installed.
Question: Is the student’s
iPad internet filtered at home and at school?
Yes to both. There are two internet filtering scenarios
that a SV iPad will encounter.
●
On Network - The device is filtered by the SV internet
filtering system. The same rules are
applied to computers and iPads. All
traffic is logged.
●
Off Network - The device is only filtered by the CIPA
compliant K9 Web Browser.
Question: What level of
privacy can be expected on the school owned iPad?
● On
Network - All internet activity is recorded.
This is only to the extent of logging a website visit but not the actual
information during the visit. Example:
The user logs on to and uses their personal email. The system logs the visit to the site but the
actual information exchanged during the visit is not (and cannot be) recorded.
● Off
Network - The K9 browser keeps a limited history of website visits on the
device. This information can only be
accessed directly from the device.
● Monitoring
- An iPad user’s screen cannot be monitored/viewed remotely.
● Cameras
- An iPad’s camera cannot be remotely turned on. There are apps the allow the camera to act as
a surveillance camera. These apps are
only installed/used by end user and cannot be remotely controlled.
Question: How does the
district maintain, manage, and control the iPads?
The district uses a Mobile Device
Management (MDM) system allows the district to inventory and control the iPad
devices. Some features are...
● Show
installed software and updates.
● Remotely
control restrictions on the device.
Example: disable use of the camera, disable installation of apps.
● Lock
or Erase the device.
● Push
installation of apps to the device.
● Delete
inappropriate or unallowed apps.
Question: Are there
restrictions on the iPads? Can students
change settings and/or install apps?
● All
apps in the Apple App Store are age rated..4+, 8+, 12+, 17+.
● App
installation is restricted to apps rated for ages 12 and up.
Question: Do I need insurance
on the iPad and do I need to use Worth Ave?
●
The student is financially responsible for the
replacement/repair cost of the iPad, the recommended insurance fully covers the
iPad in nearly all ways.
●
Worth Ave is recommended by the district and has given
special rates to the district.
Question: What doesn’t the
Worth Ave insurance cover?
● The
insurance does not cover loss of the iPad.
If the iPad is stolen a police report will need to be provided.
Question: Does the iPad come
with a case and is a case needed?
● The
district will provide a neoprene case to all students with iPads. The student may purchase their own case.
● The
iPad must be in a case when not in use.
Question: When will the
student charge their iPad?
● The
student should charge their iPad every night at home.
?????? Any additional questions - contact any of your child's team of academic subject area teachers (Language Arts, Math, Science, Social Studies, World Languages) or Ms Bernardo, Principal, Saucon Valley Middle School
